Privacy Policy

We do not sell your contact information to other marketers. As a global company, to ensure that you enjoy the same level of service across all our Hotels and luxury residences, owned or operated around the world, we may share your personal information with our hotels around the world. While doing so, we will ensure that your personal information is handled and safeguarded as per this policy.

Information We Collect :

Information you provide to us: we collect personal data (including where applicable sensitive personal data) you provide directly to us. This may include the following:             

  • identification document and/or address proof that you provide, viz. passport, driving licence, Aadhar card, etc.;  
  • guest stay information, including our hotels where you have stayed, date of arrival and departure, goods and services purchased, special requests made, your service preferences, telephone numbers dialled, email id, faxes, telephone and other messages received;
  • your credit card, mobile payment and other payment details;
  • medical / health information shared in order to avail any facilities at our hotels including but not limited to spa, swimming pool, adventure activities, gym, etc.;
  • your reviews, feedback and opinions about our hotels, resorts, programmes and services;
  • any other personal data you choose to provide to us.

Information Collected Automatically:

  • Log Information: we may collect system log information about your use of the Site, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Site;
  • Device Information: we may collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers (such as, IP address, IMEI number, the address of the device’s wireless network interface, or mobile phone number used by the device) and mobile network information;
  • Location Information: we may collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information. You can turn off location services for a device at any time, but this may turn off some useful features;

Third-party disclosure :

We do not sell your contact information to other marketers. As a global company, to ensure that you enjoy the same level of service across all our Hotels and luxury residences, owned or operated around the world, we may share your personal information with our hotels around the world. While doing so, we will ensure that your personal information is handled and safeguarded as per this policy.

Control Of Your Personal Information

We also provide you with the right to control your personal information, which includes the right to access, modify, erase, restrict, transmit, or object to certain uses of your information.You may request to review, correct, update, suppress, or otherwise modify any of your personal information that you have previously provided to us through www.mrichskyotel.com, or object to the use or processing of such personal information by us. You have the ability to update your profile and related personal information at any time. Also, you may update, correct or delete your personal information collected through the website or service by e-mailing us at info@nrichskyotel.com.If you have privacy concerns regarding access to or the correction of your Personal information, please contact us at the contact information mentioned.In your request, please make clear what personal information you would like to have changed, whether you would like to have your personal information that you have provided to us suppressed from our database or otherwise let us know what limitations you would like to put on our use of your personal information that you have provided to us.

While the majority of questions and issues related to access or requests can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within 30 days.

Policy Modification :

We do not sell your contact information to other marketers. As a global company, to ensure that you enjoy the same level of service across all our Hotels and luxury residences, owned or operated around the world, we may share your personal information with our hotels around the world. While doing so, we will ensure that your personal information is handled and safeguarded as per this policy.